{"id":2546,"date":"2026-09-07T08:38:47","date_gmt":"2026-09-07T08:38:47","guid":{"rendered":"https:\/\/www.vivatechnoci.com\/?page_id=2546"},"modified":"2026-09-07T10:05:57","modified_gmt":"2026-09-07T10:05:57","slug":"assistance-technique-3","status":"publish","type":"page","link":"https:\/\/www.vivatechnoci.com\/index.php\/assistance-technique-3\/","title":{"rendered":"Assistance technique"},"content":{"rendered":"<style>\n.vs{font-family:Arial,sans-serif;color:#102c55;background:#f4f8fb;overflow:hidden}.vs *{box-sizing:border-box}.vs-hero{position:relative;min-height:520px;padding:90px max(6vw,24px);display:grid;grid-template-columns:1.2fr .8fr;gap:45px;align-items:center;background:linear-gradient(135deg,#071a34,#102c55 65%,#145fd7);color:white}.vs-logo{width:190px;height:auto;margin-bottom:38px;object-fit:contain}.vs-ondemand{max-width:1180px;margin:-55px auto 0;position:relative;z-index:3;padding:0 24px}.vs-alert{background:white;border-radius:22px;padding:34px;box-shadow:0 22px 60px #102c5530;border-left:7px solid #d20a11;display:grid;grid-template-columns:1fr auto;gap:25px;align-items:center}.vs-alert h2{margin:0 0 10px;font-size:30px}.vs-alert p{margin:0;font-size:18px;line-height:1.6}.vs-alert .vs-btn{background:#d20a11;color:white;white-space:nowrap}.vs-domains{background:#edf4fb}.vs-domain-grid{display:grid;grid-template-columns:repeat(5,1fr);gap:16px}.vs-domain{background:white;padding:22px 12px;border-radius:14px;text-align:center;font-weight:700;box-shadow:0 10px 25px #102c5512}.vs-kicker{font-weight:800;letter-spacing:.16em;color:#80b4ff}.vs h1{font-size:clamp(42px,6vw,76px);line-height:1.03;margin:16px 0}.vs-lead{font-size:21px;line-height:1.7;max-width:720px}.vs-art{height:320px;border-radius:34px;background:linear-gradient(145deg,#145fd7,#0a2448);display:grid;place-items:center;box-shadow:0 30px 70px #0006;animation:vsFloat 4s ease-in-out infinite}.vs-art{overflow:hidden}.vs-art img{width:100%;height:100%;object-fit:cover;transition:transform .6s ease}.vs-art:hover img{transform:scale(1.05)}.vs-photo{display:grid;grid-template-columns:1fr 1fr;gap:38px;align-items:center}.vs-photo img{width:100%;border-radius:24px;box-shadow:0 24px 55px #102c5530;animation:vsUp .9s both}.vs-photo-copy h2{font-size:40px;margin-top:0}.vs-photo-copy p{font-size:19px;line-height:1.7}.vs-art span{font-size:120px}.vs-wrap{max-width:1180px;margin:auto;padding:85px 24px}.vs-title{text-align:center;max-width:760px;margin:0 auto 50px}.vs-title h2{font-size:40px;margin:0 0 15px}.vs-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:22px}.vs-card{background:white;border-radius:20px;padding:30px;border:1px solid #dbe7f4;box-shadow:0 18px 45px #102c5512;animation:vsUp .8s both}.vs-card:nth-child(2){animation-delay:.12s}.vs-card:nth-child(3){animation-delay:.24s}.vs-card:nth-child(4){animation-delay:.36s}.vs-card b{display:inline-grid;place-items:center;width:42px;height:42px;border-radius:50%;background:#145fd7;color:white;margin-right:12px}.vs-method{background:#102c55;color:white}.vs-steps{display:grid;grid-template-columns:repeat(3,1fr);gap:25px}.vs-step{padding:28px;border-top:4px solid #145fd7;background:#ffffff12;border-radius:8px}.vs-cta{text-align:center;padding:85px 24px;background:linear-gradient(120deg,#145fd7,#102c55);color:white}.vs-cta h2{font-size:42px}.vs-btn{display:inline-block;padding:16px 28px;border-radius:999px;background:white;color:#102c55;text-decoration:none;font-weight:800;transition:.25s}.vs-btn:hover{transform:translateY(-4px);box-shadow:0 15px 30px #0004}@keyframes vsFloat{50%{transform:translateY(-15px) rotate(2deg)}}@keyframes vsUp{from{opacity:0;transform:translateY(35px)}to{opacity:1;transform:none}}@media(max-width:760px){.vs-photo{grid-template-columns:1fr}.vs-alert{grid-template-columns:1fr}.vs-domain-grid{grid-template-columns:1fr 1fr}.vs-hero{grid-template-columns:1fr;padding-top:55px}.vs-art{height:230px}.vs-grid,.vs-steps{grid-template-columns:1fr}.vs h1{font-size:44px}}\n .vs-hero h1,.vs-hero p,.vs-method h2,.vs-method h3,.vs-method p,.vs-cta h2,.vs-cta p{color:#fff!important}.vs-hero .vs-kicker{color:#b9dcff!important}.vs-method .vs-title p{color:#dcecff!important}.vs-method .vs-step{color:#fff!important}.vs-cta .vs-btn{color:#102c55!important}.entry-header{display:none!important}.vs-hero{padding-top:70px!important}<\/style><main class=\"vs\"><section class=\"vs-hero\"><div><div class=\"vs-kicker\">SERVICE 01<\/div><h1>Assistance technique<\/h1><p class=\"vs-lead\">D\u00e9pannage ponctuel sur appel, \u00e0 distance ou sur site<\/p><\/div><div class=\"vs-art\"><img decoding=\"async\" src=\"https:\/\/www.vivatechnoci.com\/wp-content\/uploads\/2026\/09\/exec-e9a89e07-5ae8-420d-8d56-ccc02bc0265e.png\" alt=\"Assistance informatique et diagnostic \u00e0 distance\"><\/div><\/section><section class=\"vs-ondemand\"><div class=\"vs-alert\"><div><h2>Besoin d\u2019un d\u00e9pannage sans contrat ?<\/h2><p>Aucun engagement pr\u00e9alable n\u2019est n\u00e9cessaire. Contactez-nous, d\u00e9crivez votre probl\u00e8me et nous organisons une prise en charge rapide, \u00e0 distance ou sur votre site.<\/p><\/div><a class=\"vs-btn\" href=\"https:\/\/www.vivatechnoci.com\/index.php\/contact\/\">DEMANDER UN D\u00c9PANNAGE \u2192<\/a><\/div><\/section><section class=\"vs-wrap\"><div class=\"vs-title\"><h2>Votre besoin, notre expertise<\/h2><p class=\"vs-lead\">Vous pouvez nous solliciter pour un d\u00e9pannage ponctuel, m\u00eame sans contrat. Notre \u00e9quipe prend en charge votre demande \u00e0 distance ou se d\u00e9place sur site selon la nature de l\u2019incident.<\/p><\/div><div class=\"vs-grid\"><article class=\"vs-card\"><b>1<\/b><strong>Assistance sur appel et diagnostic \u00e0 distance<\/strong><\/article><article class=\"vs-card\"><b>2<\/b><strong>D\u00e9placement de techniciens qualifi\u00e9s<\/strong><\/article><article class=\"vs-card\"><b>3<\/b><strong>R\u00e9solution ponctuelle sans contrat<\/strong><\/article><article class=\"vs-card\"><b>4<\/b><strong>R\u00e9activit\u00e9, flexibilit\u00e9 et suivi clair<\/strong><\/article><\/div><\/section><section class=\"vs-domains\"><div class=\"vs-wrap\"><div class=\"vs-title\"><h2>Nos domaines d\u2019intervention<\/h2><p>Une expertise multi-niveaux adapt\u00e9e \u00e0 la complexit\u00e9 de vos besoins.<\/p><\/div><div class=\"vs-domain-grid\"><div class=\"vs-domain\">\ud83d\udcbb Informatique<\/div><div class=\"vs-domain\">\ud83c\udf10 R\u00e9seaux &#038; T\u00e9l\u00e9coms<\/div><div class=\"vs-domain\">\ud83d\uddc4\ufe0f Datacenter<\/div><div class=\"vs-domain\">\u26a1 \u00c9nergie<\/div><div class=\"vs-domain\">\ud83d\udd12 S\u00e9curit\u00e9 \u00e9lectronique<\/div><\/div><\/div><\/section><section class=\"vs-wrap\"><div class=\"vs-photo\"><img decoding=\"async\" src=\"https:\/\/www.vivatechnoci.com\/wp-content\/uploads\/2026\/09\/exec-ceb28865-3363-4942-839a-de429f321f0b.png\" alt=\"Techniciens VIVA intervenant sur une infrastructure r\u00e9seau et datacenter\"><div class=\"vs-photo-copy\"><div class=\"vs-kicker\">INTERVENTION SUR SITE<\/div><h2>Des techniciens qualifi\u00e9s au plus pr\u00e8s de vos \u00e9quipements<\/h2><p>Lorsque le diagnostic \u00e0 distance ne suffit pas, nos \u00e9quipes se d\u00e9placent pour contr\u00f4ler, r\u00e9parer et remettre en service vos installations dans les meilleurs d\u00e9lais.<\/p><p><strong>Une intervention ponctuelle est possible sans contrat pr\u00e9alable.<\/strong><\/p><\/div><\/div><\/section><section class=\"vs-method\"><div class=\"vs-wrap\"><div class=\"vs-title\"><h2>Une m\u00e9thode simple et ma\u00eetris\u00e9e<\/h2><p>Nous avan\u00e7ons avec vous \u00e0 chaque \u00e9tape, avec des livrables clairs et un suivi r\u00e9gulier.<\/p><\/div><div class=\"vs-steps\"><div class=\"vs-step\"><h3>01 \u2014 Comprendre<\/h3><p>Analyse des enjeux et d\u00e9finition pr\u00e9cise du besoin.<\/p><\/div><div class=\"vs-step\"><h3>02 \u2014 Concevoir<\/h3><p>Proposition d\u2019une solution adapt\u00e9e, chiffr\u00e9e et planifi\u00e9e.<\/p><\/div><div class=\"vs-step\"><h3>03 \u2014 Accompagner<\/h3><p>Mise en \u0153uvre, contr\u00f4le qualit\u00e9 et suivi dans la dur\u00e9e.<\/p><\/div><\/div><\/div><\/section><section class=\"vs-wrap\"><div class=\"vs-title\"><h2>Les b\u00e9n\u00e9fices pour votre organisation<\/h2><\/div><div class=\"vs-steps\"><div class=\"vs-card\"><h3>\u2713 R\u00e9duction des interruptions<\/h3><\/div><div class=\"vs-card\"><h3>\u2713 Temps de r\u00e9ponse ma\u00eetris\u00e9<\/h3><\/div><div class=\"vs-card\"><h3>\u2713 \u00c9quipe technique disponible<\/h3><\/div><\/div><\/section><section class=\"vs-cta\"><h2>Parlons de votre projet<\/h2><p>Notre \u00e9quipe vous r\u00e9pond et vous oriente vers la solution la plus adapt\u00e9e.<\/p><a class=\"vs-btn\" href=\"https:\/\/www.vivatechnoci.com\/index.php\/contact\/\">DEMANDER UN \u00c9CHANGE \u2192<\/a><\/section><\/main>","protected":false},"excerpt":{"rendered":"<p>SERVICE 01 Assistance technique D\u00e9pannage ponctuel sur appel, \u00e0 distance ou sur site Besoin d\u2019un d\u00e9pannage sans contrat ? Aucun [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2546","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.vivatechnoci.com\/index.php\/wp-json\/wp\/v2\/pages\/2546","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vivatechnoci.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.vivatechnoci.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.vivatechnoci.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vivatechnoci.com\/index.php\/wp-json\/wp\/v2\/comments?post=2546"}],"version-history":[{"count":5,"href":"https:\/\/www.vivatechnoci.com\/index.php\/wp-json\/wp\/v2\/pages\/2546\/revisions"}],"predecessor-version":[{"id":2583,"href":"https:\/\/www.vivatechnoci.com\/index.php\/wp-json\/wp\/v2\/pages\/2546\/revisions\/2583"}],"wp:attachment":[{"href":"https:\/\/www.vivatechnoci.com\/index.php\/wp-json\/wp\/v2\/media?parent=2546"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}